After supporting the BD FACSCount™ Cell Analyzer’s long and successful tenure in the market, we decided to stop selling the BD FACSCount™ Cell Analyzer, options, upgrades and spare parts at the end of 2018.
All current service contracts will be honored. Service for BD FACSCount™ Systems and their related options will continue until December 31, 2024.
After contracts terminate, beyond 2024, BD support of the BD FACSCount™ Cell Analyzer will be dictated by parts availability, at established time and material rates that include travel, labor and parts.
All BD FACSCount™ Reagents will continue to be available in the market. BD expects to examine the discontinuation of BD FACSCount™ Reagents only after most, if not all, BD FACSCount™ Cell Analyzers are no longer being used in the field.
BD strives to provide the highest quality and service to our customers as well as a migration path to newer technology platforms. Your local BD sales representative or distributor can assist you with evaluating your laboratory’s needs and recommending a suitable replacement product.
If you have any questions regarding this matter, please contact your regional hotline or sales representative.
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The information provided herein is not meant to be used, nor should it be used, to diagnose or treat any medical condition. All content, including text, graphics, images and information etc., contained in or available through this literature is for general information purposes only. For diagnosis or treatment of any medical condition, please consult your physician/doctor. Becton Dickinson India Private Limited and or its affiliates, its employees are not liable for any damages/claims to any person in any manner whatsoever. BD-25790
